Return and exchange policy

We hope you love what you ordered- but in case you don't we can happily issue you a refund.

Shipped items:

What items are returnable?

  • All non sale items within 7 business days of receiving your items
  • In original condition
  • Unwashed and Unworn
  • Tags must be attached

     Please ship your item, in the above mention-condition to:

Magenta Boutique
3764 W Devon Ave 
Lincolnwood, Illinois 60712

What items are non-refundable?

  • Gift Cards
  • After 7 days of receiving your items, all purchases become FINAL SALE.

Are there any charges for return?

  • Original shipping charges are not refundable
  • Customers are responsible for return shipping charges
  • For merchandise returned not in the same condition sent, and\or not within the time slot specified, a refund will not be given and the merchandise will be sent back to the customer, only at the customer's request and expense.

Magenta Boutique is not responsible for any lost or stolen packages/items.

Pickup orders:

You have 24 hours from when you received an email confirmation that your order is ready for pickup, to bring it back for a refund.